PRODUCT DETAILS
SHIPPING & RETURNS
SHIPPING
FREE SHIPPING ALL ORDERS OVER $199
Most of our items ship absolutely Free with a $199 order! In Stock items usually ship out that same day, some items may ship directly from the manufacturer with the larger heavier items being drop-shipped by freight carrier directly to you. In that case you will be notified immediately with a Pro number or a separate tracking number pertaining to items drop shipped. If an item has a lead time, please refer to the details on that specific item. Again, we will update you as best as we can of the status of that certain item in question.
RETURN
OUR RETURN POLICY IS SIMPLE:
Dry goods:
01. If you're returning an item because the product was damaged during shipping, doesn't work or something is wrong with the item we will send you a prepaid return label, refund your purchase 100% and/or replace the item at no cost to you. (please do this within the 14-day period) for any other return reasons you will be required to pay the shipping charges!
02. Products must be returned in the manufactures original packaging. Anything returned with broken seals, damaged or altered packaging, missing packing material, cords not factory wrapped, missing manuals and/or parts will be returned to you without a refund.
03. Once we get the items back, we process the refund immediately, we have no control on how long your bank takes to process our request but typically you should expect to see your refund within (3 to 5 business days)
04. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
05. We ship Tuesday through Friday dry goods only, livestock Tuesday through Thursday.
